Sunday, May 31, 2020

Report Field Visit to Social Enterprise - Free Essay Example

Contents Contents Background and History Mission and Social Needs to address Mission Social needs to address Theory of Change Business Model and Operation Customers Services/Products/Key Activities Key Resources Key Partnership Revenue Cost Structure Challenges and Solutions Output and Outcome Output Outcome Social Impact Sustainability and Future Development Sustainability Future Development Comments and Recommendation Comments Recommendations Bibliography Books Periodicals Web documents, web pages or report Background and History Fullness Christian Vocational Training Centre (FCVTC), the precursor of Fullness Christian Social Enterprise (FCSE), was set up in 1987.(Avantage Ventures, 2009)[1] Set up in 2007, FCSE was derived from FCVTC. It currently owns an auto service centre and two hair salons.(Avantage Ventures, 2009)[2] One of the salons is Fullness Salon. Opened in 2001 in Mongkok, it moved to beside Sai Wan Ho Youth Outreach Centre in 2004. Mission and Social Needs to address Mission For social missions, it aims at helping deviant youth reintegrate into society by Christian faith, vocational training, mentoring, counselling, and rehabilitation. (Social Ventures Hong Kong, 2010, p.13)[3] For business missions, it aims at providing customers with high-quality services, retaining sustainability in business and developing a potential for further development. Social needs to address: deviant youth problem In 2005, there are 3258 youths being led astray. Most of them are sentenced to prison and 293 of them are sent to vocational center.[4] (Social Sciences Research Centre, the University of Hong Kong, 2005) Although some of them find employment, many employers have reservations on hiring these people. Long term employment or professional careers are often out of reach for them.(Avantage Ventures, 2009)[5] Theory of Change Fullness Salon employs deviant youths as hair-stylists in order to allow them to learn a practical skill, thus increasing their chances of employment and reducing their chances of repeating offence. (ÃÆ' §Ãƒâ€šÃ‚ ´Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬ÃƒÆ' ¦Ãƒâ€šÃ‚ ²Ãƒâ€šÃ‚ »ÃƒÆ' ¨Ãƒâ€¹Ã¢â‚¬  Ãƒâ€¹Ã¢â‚¬  ÃƒÆ' £Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€šÃ‚ ÃƒÆ' ©Ãƒ ¢Ã¢â€š ¬Ã… ¾Ãƒâ€šÃ‚ ­ÃƒÆ' ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¢Ãƒâ€šÃ‚ ÃƒÆ' ¨Ãƒâ€šÃ‚ Ãƒâ€šÃ‚ ¯, 2008, p.24)[6] Business Model and Operation Customers Fullness Salon has a very stable customer source. The customer base started from Christians in churches. Around 70% to 80% of the customers are Christians, who are willing to help deviant youth. By spreading through words of mouth, friends and relatives of the Christians gradually join the customer base. Services/Products/Key Activities Hair-stylists provide hair-cutting and other hair treatment services. They also teach and train apprentices, helping deviant youths to adapt to normal working environment. Volunteers from Christian organizations organize Christian fellowship activities for deviant youths. Board of directors focus on promotion and plan long-term business strategies for sustaining the operation. Key Resources Money in the form of donation is important because Fullness Salon is independent from the government. Experienced stylists and technicians train apprentices to maintain staff continuity. Support from Christian organizations helps promote the salon among Christians. Board of directors with business background can make up successful marketing and promotion plans. Key Partnership SVHK takes part in the board of the social enterprise and provide equity investment, offering professional support in human resources, operation of the enterprise and marketing. They are also responsible for strategic planning and launch of innovative communication programmes. (Social Ventures Hong Kong, 2010, p.13)[7] Youth Outreach centre next to Fullness Salon, so they provide deviant youths as trainees to the salon. The volunteers there offer mental guidance to trainees. The centre is also used for Fullness Salon to organize activities for trainees, such as Christian gathering. Revenue As in first quarter of 2009, FCVTC gained over HKD 2 million revenue, of which around 86% comes from operation of salons and car centre and less than 1% comes from donation. (Fullness Christian Vocational Training Centre, 2009, p.8)[8] Cost Structure As in first quarter of 2009, FCVTC expense is around HKD 1.8 million, of which around 42% is for salary and 58% for operation and other expenses. (Fullness Christian Vocational Training Centre, 2009, p.8)[9] Challenges and Solutions Pastors and ministers of the Church first started FCVTC, but could not make profit to sustain the business. To overcome this challenge, they seek help from Christian businessmen, one of whom is Mr. Ngai, to develop a more cost-effective model. The salon chooses not to receive governmental aid to maintain autonomy, thus sacrificing the opportunities to be promoted through the government. To overcome this challenge, they invite the media for visits, such as TVB programmes on Fullness Salon and promotion during Tithe Ethical Consumption Movement[10]. Training some deviant youths are difficult, and some even commit theft in the salon. The staff is willing to provide them more opportunities to make up for their mistakes. Output and Outcome Output Firstly, youths with good attitudes and professional skills are trained. Secondly, an annual revenue of HKD 90,000 is earned. (ÃÆ' §Ãƒâ€šÃ‚ ´Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬ÃƒÆ' ¦Ãƒâ€šÃ‚ ²Ãƒâ€šÃ‚ »ÃƒÆ' ¨Ãƒâ€¹Ã¢â‚¬  Ãƒâ€¹Ã¢â‚¬  ÃƒÆ' £Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€šÃ‚ ÃƒÆ' ©Ãƒ ¢Ã¢â€š ¬Ã… ¾Ãƒâ€šÃ‚ ­ÃƒÆ' ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¢Ãƒâ€šÃ‚ ÃƒÆ' ¨Ãƒâ€šÃ‚ Ãƒâ€šÃ‚ ¯, 2008, p.24)[11] Outcome The success rate of transforming the youth is 50%.[12] In the 50%, 25% of them have completed the 18-month training and become hair-stylists whereas the remaining 25% have completed the 6-month basic training. (ÃÆ' §Ãƒâ€šÃ‚ ´Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬ÃƒÆ' ¦Ãƒâ€šÃ‚ ²Ãƒâ€šÃ‚ »ÃƒÆ' ¨Ãƒâ€¹Ã¢â‚¬  Ãƒâ€¹Ã¢â‚¬  ÃƒÆ' £Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€šÃ‚ ÃƒÆ' ©Ãƒ ¢Ã¢â€š ¬Ã… ¾Ãƒâ€šÃ‚ ­ÃƒÆ' ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¢Ãƒâ€šÃ‚ ÃƒÆ' ¨Ãƒâ€šÃ‚ Ãƒâ€šÃ‚ ¯, 2008, p.24)[13] Social Impact Firstly, 17% of deviant youths do not repeat their offences. Secondly, the youths that have successfully become hair-stylists can bring economic contribution to GDP of Hong Kong. (ÃÆ' §Ãƒâ€šÃ‚ ´Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬ÃƒÆ' ¦Ãƒâ€šÃ‚ ²Ãƒâ€šÃ‚ »ÃƒÆ' ¨Ãƒâ€¹Ã¢â‚¬  Ãƒâ€¹Ã¢â‚¬  ÃƒÆ' £Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€šÃ‚ ÃƒÆ' ©Ãƒ ¢Ã¢â€š ¬Ã… ¾Ãƒâ€šÃ‚ ­ÃƒÆ' ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¢Ãƒâ€šÃ‚ ÃƒÆ' ¨Ãƒâ€šÃ‚ Ãƒâ€šÃ‚ ¯, 2008, p.24)[14] The Social Return on Investment (SROI) is calculated as 376%. (ÃÆ' §Ãƒâ€šÃ‚ ´Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬ÃƒÆ' ¦Ãƒâ€šÃ‚ ²Ãƒâ€šÃ‚ »ÃƒÆ' ¨Ãƒâ€¹Ã¢â‚¬  Ãƒâ€¹Ã¢â‚¬  ÃƒÆ' £Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€šÃ‚ ÃƒÆ' ©Ãƒ ¢Ã¢â€š ¬Ã… ¾Ãƒâ€šÃ‚ ­ÃƒÆ' ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¢Ãƒâ€šÃ‚ ÃƒÆ' ¨Ãƒâ€šÃ‚ Ãƒâ€šÃ‚ ¯, 2008, p.25)[15] Sustainability and Future Development Sustainability The prices of the service is highly competitive and the staffà ¢Ã¢â€š ¬Ã¢â€ž ¢s professionalism is ensured. Its cheap but good quality service help retain the number of customers. According to data provided by Fullness Salon, 90% of customers returned for service the second time because of satisfaction with the good service provided. (Social Ventures Hong Kong, 2010, p.13)[16] Future Development For expansion, FCSE aims to provide 50 training slots for these youth by expanding from two to ten salons.(Avantage Ventures, 2009)[17] For promotion, the salon will take part more in the Tithe Ethical Consumption Campaign, so more consumers can have deeper understanding of the salon and influence other consumers in the market. For services, FCSE is considering to provide a range of other services to maximize profit, e.g. they are already planning to set up restaurants in Sham Shui Po. Comments and Recommendation Comments FCSE has been very successful[18], being profitable and sustainable for over 10 years. They have created a role model which operates business-like, unlike common NGOs that highly depend on government funding. Therefore, other social enterprises can take reference of their model. Also, they have successfully implemented their theory of change[19], producing many productive and good-attitude youths. Fullness Salon also has good business strategies to maintain its customers. Since they own the premise at Sai Wan Ho, they need not bear a high rental cost. This enables the salon to afford high-quality hair-care chemicals and equipment. By offering service that has similar standards to other normal salons, Fullness Salon can accumulate and increase customers through recommendation of friends or family members. Although the salon uses expensive hair-care products, the price of its services is relatively lower than other high-class salons. Therefore, its cheap service but high quality s ervice can also attract customers. The salon also treated apprentices in a good approach by not labeling the salon with rehabilitated staff. This on one hand reduces discrimination to the youths and on the other hand helps the salon to retain a positive image in the general public. However, it is not a good idea for Fullness Salon to be selective on which deviate youth to train as an apprentice. Every deviated youth deserves a chance of receiving help, regardless of their initial abilities or misbehaviors. Concerning the output and outcomes, it is believed that those provided by FCSE[20] is insufficient. For output, I believe that it should include number of youth trained, number of customers served, number of transactions per year, number of training programmes and number of public education activities; apart from the annual income of HKD 90,000. However, there are no such information up till now, hence it is suggested that FCSE can make these information known to public. For outcome, I believe that the rewards of youths should not be neglected. These include finding their life goal of serving the customers while reintegrating into society is achieved, gaining a sense of achievement by being able to serve a wide range of customers, acquiring the ability to overcome challenges as they have personally been through the process of changing their behaviors and values, increasing their self-confidence in dealing with people in society, meeting a lot of good friends such as staff and customers in salon, and learning practical vocational skills. The figure (Social Ventures Hong Kong, 2010, p.13)[21] shows the improvement of employed youths in a few aspects after 6 years of training. Therefore, such improvements in youths should also be considered as part of the outcomes, on the targets (deviant youths). Concerning the social impact, I think it is acceptable. It cuts social cost by approximately HK$250,000 per annum per youth. However, the total numb er of youths it helps is relatively low as of 6 apprentices, thus making the total social cost reduction not very significant. The figure above is a Social Impact Chain for Fullness Salon that is constructed with the necessary information. Fullness Salon has profoundness due to high sustainability, but its coverage is rather limited (only help 6 apprentices annually). Overall, fullness Salon is an effective solution to address the social problem of deviant youths . Recommendations Firstly, more marketing or advertising should be done, in order to increase publicà ¢Ã¢â€š ¬Ã¢â€ž ¢s awareness of their company. I believe that simply promoting through media and inside the salon is insufficient to attract more investors and volunteers for cooperation. Therefore, FCSE can seek partnership with some firms that specializes in public relations[22], such as Weber Shandwick Worldwide, Hill Knowlton Asia and Ketchum Newscan Public Relations. These companies not only help promote in the local community, but even offer globalized promotion, hence drawing the attentions of foreign visitors to further expand the customer base of Fullness Salon and gain an international image. Secondly, they should minimize the selectivity of trainees. Since the enterprise has reached break even and made profits since few years ago, it should have sufficient capital and manpower to help more deviant youth. Therefore, FCSE should consider to employ more deviant youths in Fullness Salon, o r seek partnership with other salons to help hiring the youths that have finished apprenticeship at Fullness Salon. Thirdly, FCSE can consider expanding into other areas. Among the deviant youths, they have different interests and characters that make them more suitable for a particular type of occupation that others. In order to cater to the different youths, new businesses should be developed, such as opening groceries and boutiques. As a result, new partnership with companies that provide the corresponding employment should be established. Fourthly, FCSE can take more part in educating the public, including bringing the concept of social enterprise into secondary and tertiary education to educate our future generations about the importance of such enterprises. Therefore, FCSE can start by looking for schools around Fullness Salon (ie. in the east Hong Kong Island district), to organize talks or workshops at school and conduct field trips to Fullness Salon. Bibliography Books ÃÆ' §Ãƒâ€šÃ‚ ´Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬ÃƒÆ' ¦Ãƒâ€šÃ‚ ²Ãƒâ€šÃ‚ »ÃƒÆ' ¨Ãƒâ€¹Ã¢â‚¬  Ãƒâ€¹Ã¢â‚¬  ÃƒÆ' £Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€šÃ‚ ÃƒÆ' ©Ãƒ ¢Ã¢â€š ¬Ã… ¾Ãƒâ€šÃ‚ ­ÃƒÆ' ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¢Ãƒâ€šÃ‚ ÃƒÆ' ¨Ãƒâ€šÃ‚ Ãƒâ€šÃ‚ ¯. (2008). ÃÆ' §Ãƒ ¢Ã¢â€š ¬Ã‚ ¡Ãƒâ€¦Ã‚ ¸ÃƒÆ' ¥Ãƒ ¢Ã¢â€š ¬Ã‚ ¢Ãƒ ¢Ã¢â€š ¬Ã‚  ÃƒÆ' ¨Ãƒâ€ Ã¢â‚¬â„¢Ãƒâ€šÃ‚ ½ÃƒÆ' ¨Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€šÃ‚ ÃƒÆ' ¥Ãƒâ€šÃ‚ Ãƒâ€šÃ‚ ¯ÃƒÆ' ¤Ãƒâ€šÃ‚ »Ãƒâ€šÃ‚ ¥ÃƒÆ' ¦Ãƒ ¢Ã¢â€š ¬Ã‚ Ãƒâ€šÃ‚ ¹ÃƒÆ' ¨Ãƒâ€šÃ‚ ®Ãƒâ€¦Ã‚  ÃƒÆ' §Ãƒâ€šÃ‚ ¤Ãƒâ€šÃ‚ ¾ÃƒÆ' ¦Ãƒâ€¦Ã¢â‚¬Å"Æ’. ÃÆ' ©Ãƒâ€šÃ‚ ¦Ãƒ ¢Ã¢â‚¬Å¾Ã‚ ¢ÃƒÆ' ¦Ãƒâ€šÃ‚ ¸Ãƒâ€šÃ‚ ¯Ãƒâ€šÃ‚ ¼Ãƒâ€¦Ã‚ ¡ÃƒÆ' ¦Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€šÃ‚ ÃƒÆ' §Ãƒâ€šÃ‚ ¶Ãƒâ€šÃ‚ ²ÃƒÆ' §Ãƒâ€šÃ‚ µÃƒâ€šÃ‚ ¡ Periodicals Fullness Christian Vocational Training Centre. (2009). ÃÆ' ¨Ãƒâ€šÃ‚ ±Ãƒâ€šÃ‚ ÃƒÆ' §Ãƒ ¢Ã¢â€š ¬Ã‚ ºÃƒ ¢Ã¢â€š ¬Ã‚ ºÃƒÆ' ©Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€¦Ã‚ ¡ÃƒÆ' ¨Ãƒâ€šÃ‚ ¨Ãƒâ€¦Ã‚  . ÃÆ' ¤Ãƒâ€šÃ‚ ºÃƒâ€¦Ã¢â‚¬â„¢ÃƒÆ' ©Ãƒ ¢Ã¢â€š ¬Ã‚ ºÃƒâ€šÃ‚ ¶ÃƒÆ' ©Ãƒ ¢Ã¢â€š ¬Ã‚ ºÃƒâ€šÃ‚ ¶ÃƒÆ' ¤Ãƒâ€šÃ‚ ¹Ãƒâ€šÃ‚ ÃƒÆ' ¥Ãƒâ€šÃ‚ ¹Ãƒâ€šÃ‚ ´1ÃÆ' ¦Ãƒâ€¦Ã¢â‚¬Å"ˆ ÃƒÆ' ¨Ãƒ ¢Ã¢â€š ¬Ã‚ ¡Ãƒâ€šÃ‚ ³3ÃÆ' ¦Ãƒâ€¦Ã¢â‚¬Å"ˆ ÃƒÆ' ¦Ãƒ ¢Ã¢â€š ¬Ã‚ Ãƒâ€šÃ‚ ¶ÃƒÆ' ¦Ãƒ ¢Ã¢â€š ¬Ã‚ Ãƒâ€šÃ‚ ¯ÃƒÆ' ¨Ãƒâ€šÃ‚ ¡Ãƒâ€šÃ‚ ¨. Retrieved from https://www.fullness.org.hk/test/fullness/image/news/ 200906.pdf Web documents, web pages or report Avantage Ventures. (2009). Fullness Christian Vocational Training Centre. Retrieved from https://www.avantageventures.com/avcatalogue/sv-fullness-christian-vocational-training-centre Social Ventures Hong Kong. (2010). Impact Report 2007-2010. Retrieved from https://www.sv-hk.org/files/SVhk-Impact-Report-2010.pdf Social Science Research Centre, the University of Hong Kong. (2006). Youth In Hong Kong Statistical Profile 2005. Retrieved from https://www.coy.gov.hk/filemanager/ template/common/images/research/2005_statistical/YouthStatisticalProfile2005.pdf Tithe Ethical Consumption. (2014, September 5). Mission of Tithe Ethical Consumption Movement. Retrieved from https://www.ethicalconsumption.hk/cgi-bin/ ourdb/ bdetail?template=7132320190004session_id=start[email  protected]/* */ tion.hkdbname=ecm_Postkey=1 HKU Space. (2014). ÃÆ' §Ãƒâ€šÃ‚ ¤Ãƒâ€šÃ‚ ¾ÃƒÆ' ¦Ãƒâ€¦Ã¢â‚¬Å"Æ’ÃÆ' ¤Ãƒâ€šÃ‚ ¼Ãƒâ€šÃ‚ ÃƒÆ' ¦Ãƒâ€šÃ‚ ¥Ãƒâ€šÃ‚ ­ÃƒÆ' §Ãƒâ€šÃ‚ ®Ãƒâ€šÃ‚ ¡ÃƒÆ' §Ãƒâ€šÃ‚ Ãƒ ¢Ã¢â€š ¬Ã‚  ÃƒÆ' ¨Ãƒâ€šÃ‚ ¬Ãƒ ¢Ã¢â€š ¬Ã‚ ºÃƒÆ' ¥Ãƒâ€šÃ‚ ºÃƒâ€šÃ‚ ¼Ãƒâ€¦Ã‚ ¡ÃƒÆ' §Ãƒâ€šÃ‚ ¤Ãƒâ€šÃ‚ ¾ÃƒÆ' ¤Ãƒâ€šÃ‚ ¼Ãƒâ€šÃ‚ ÃƒÆ' §Ãƒâ€¦Ã‚ ¡Ãƒ ¢Ã¢â€š ¬Ã… ¾ÃƒÆ' ¤Ãƒâ€šÃ‚ ¸Ãƒ ¢Ã¢â€š ¬Ã‚ °ÃƒÆ' ¥Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€šÃ‚ ÃƒÆ' ¥Ãƒâ€šÃ‚ £Ãƒâ€šÃ‚ ½ÃƒÆ' ¥Ãƒ ¢Ã¢â€š ¬Ã‹Å" ½ÃƒÆ' ¤Ãƒâ€šÃ‚ ¸Ãƒâ€ Ã¢â‚¬â„¢ÃƒÆ' ¥Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€šÃ‚ ÃƒÆ' ¥Ãƒ ¢Ã¢â€š ¬Ã‚ ºÃƒâ€¦Ã‚ ¾ÃƒÆ' ¥Ã‚  Ãƒâ€šÃ‚ ±. Retrieved from https://hkuspace.hku.hk/programme/sharing/share-73137 Wikipedia. (2014). Public Relations. Retrieved from https://en.wikipedia.org/wiki/Public _ relations 1 [1] https://www.avantageventures.com/avcatalogue/sv-fullness-christian-vocational-training-centre [2] https://www.avantageventures.com/avcatalogue/sv-fullness-christian-vocational-training-centre [3] https://www.sv-hk.org/files/SVhk-Impact-Report-2010.pdf [4] https://www.coy.gov.hk/filemanager/template/common/images/research/2005_statistical/ YouthStatisticalProfile2005.pdf [5] https://www.avantageventures.com/avcatalogue/sv-fullness-christian-vocational-training-centre [6]ÃÆ' §Ãƒâ€šÃ‚ ´Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬ÃƒÆ' ¦Ãƒâ€šÃ‚ ²Ãƒâ€šÃ‚ »ÃƒÆ' ¨Ãƒâ€¹Ã¢â‚¬  Ãƒâ€¹Ã¢â‚¬  ÃƒÆ' £Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€šÃ‚ ÃƒÆ' ©Ãƒ ¢Ã¢â€š ¬Ã… ¾Ãƒâ€šÃ‚ ­ÃƒÆ' ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¢Ãƒâ€šÃ‚ ÃƒÆ' ¨Ãƒâ€šÃ‚ Ãƒâ€šÃ‚ ¯, 2008, ÃÆ' §Ãƒ ¢Ã¢â€š ¬Ã‚ ¡Ãƒâ€¦Ã‚ ¸ÃƒÆ' ¥Ãƒ ¢Ã¢â€š ¬Ã‚ ¢Ãƒ ¢Ã¢â€š ¬Ã‚  ÃƒÆ' ¨Ãƒâ€ Ã¢â‚¬â„¢Ãƒâ€šÃ‚ ½ÃƒÆ' ¨Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€šÃ‚ ÃƒÆ' ¥Ãƒâ€šÃ‚ Ãƒâ€šÃ‚ ¯ÃƒÆ' ¤Ãƒâ€šÃ‚ »Ãƒâ€šÃ‚ ¥ÃƒÆ' ¦Ãƒ ¢Ã¢â€š ¬Ã‚ Ãƒâ€šÃ‚ ¹ÃƒÆ' ¨Ãƒâ€šÃ‚ ®Ãƒâ€¦Ã‚  ÃƒÆ' §Ãƒâ€šÃ‚ ¤Ãƒâ€šÃ‚ ¾ÃƒÆ' ¦Ãƒ …â€Å"Æ’, p.24 [7] https://www.sv-hk.org/files/SVhk-Impact-Report-2010.pdf [8] https://www.fullness.org.hk/test/fullness/image/news/200906.pdf [9] https://www.fullness.org.hk/test/fullness/image/news/200906.pdf [10] Tithe Ethical Consumption Movement (TECM) started three years ago. It is an annual event in November that promotes spirit of Tithe (ÃÆ' ¥Ãƒâ€šÃ‚ Ãƒâ€šÃ‚ ÃƒÆ' ¨Ãƒâ€šÃ‚ ¡Ãƒâ€¦Ã¢â‚¬â„¢ÃƒÆ' ¤Ãƒâ€šÃ‚ ¸Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬ÃƒÆ' ¥-à ¢Ã¢â€š ¬Ã… ¾), encourages consumers to choose social enterprises, hoping to bring a change in society. (Retrieved from Mission of TECM: https://www.ethicalconsumption.hk/cgi- bin/ourdb/bdetail?template=7132320190004session_id=startshare=[email  protected]/* */dbname=ecm_Postkey=1) [11]ÃÆ' §Ãƒâ€šÃ‚ ´Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬ÃƒÆ' ¦Ãƒâ€šÃ‚ ²Ãƒâ€šÃ‚ »ÃƒÆ' ¨Ãƒâ€¹Ã¢â‚¬  Ãƒâ€¹Ã¢â‚¬  ÃƒÆ' £Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€šÃ‚ ÃƒÆ' ©Ãƒ ¢Ã¢â€š ¬Ã… ¾Ãƒâ€šÃ‚ ­ÃƒÆ' ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¢Ãƒâ€šÃ‚ ÃƒÆ' ¨Ãƒâ€šÃ‚ Ãƒâ€šÃ‚ ¯, 2008, ÃÆ' §Ãƒ ¢Ã¢â€š ¬Ã‚ ¡Ãƒâ€¦Ã‚ ¸ÃƒÆ' ¥Ãƒ ¢Ã¢â€š ¬Ã‚ ¢Ãƒ ¢Ã¢â€š ¬Ã‚  ÃƒÆ' ¨Ãƒâ€ Ã¢â‚¬â„¢Ãƒâ€šÃ‚ ½ÃƒÆ' ¨Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€šÃ‚ ÃƒÆ' ¥Ãƒâ€šÃ‚ Ãƒâ€šÃ‚ ¯ÃƒÆ' ¤Ãƒâ€šÃ‚ »Ãƒâ€šÃ‚ ¥ÃƒÆ' ¦Ãƒ ¢Ã¢â€š ¬Ã‚ Ãƒâ€šÃ‚ ¹ÃƒÆ' ¨Ãƒâ€šÃ‚ ®Ãƒâ€¦Ã‚  ÃƒÆ' §Ãƒâ€šÃ‚ ¤Ãƒâ€šÃ‚ ¾ÃƒÆ' ¦Ãƒâ€¦Ã¢â‚¬Å"Æ’, p.24 [12] Success rate is defined as they work at the salon for at least 6 months. [13]ÃÆ' §Ãƒâ€šÃ‚ ´Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬ÃƒÆ' ¦Ãƒâ€šÃ‚ ²Ãƒâ€šÃ‚ »ÃƒÆ' ¨Ãƒâ€¹Ã¢â‚¬  Ãƒâ€¹Ã¢â‚¬  ÃƒÆ' £Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€šÃ‚ ÃƒÆ' ©Ãƒ ¢Ã¢â€š ¬Ã… ¾Ãƒâ€šÃ‚ ­ÃƒÆ' ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¢Ãƒâ€šÃ‚ ÃƒÆ' ¨Ãƒâ€šÃ‚ Ãƒâ€šÃ‚ ¯, 2008, ÃÆ' §Ãƒ ¢Ã¢â€š ¬Ã‚ ¡Ãƒâ€¦Ã‚ ¸ÃƒÆ' ¥Ãƒ ¢Ã¢â€š ¬Ã‚ ¢Ãƒ ¢Ã¢â€š ¬Ã‚  ÃƒÆ' ¨Ãƒâ€ Ã¢â‚¬â„¢Ãƒâ€šÃ‚ ½ÃƒÆ' ¨Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€šÃ‚ ÃƒÆ' ¥Ãƒâ€šÃ‚ Ãƒâ€šÃ‚ ¯ÃƒÆ' ¤Ãƒâ€šÃ‚ »Ãƒâ€šÃ‚ ¥ÃƒÆ' ¦Ãƒ ¢Ã¢â€š ¬Ã‚ Ãƒâ€šÃ‚ ¹ÃƒÆ' ¨Ãƒâ€šÃ‚ ®Ãƒâ€¦Ã‚  ÃƒÆ' §Ãƒâ€šÃ‚ ¤Ãƒâ€šÃ‚ ¾ÃƒÆ' ¦Ãƒâ€¦Ã¢â‚¬Å"Æ’, p.24 [14]ÃÆ' §Ãƒâ€šÃ‚ ´Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬ÃƒÆ' ¦Ãƒâ€šÃ‚ ²Ãƒâ€šÃ‚ »ÃƒÆ' ¨Ãƒâ€¹Ã¢â‚¬  Ãƒâ€¹Ã¢â‚¬  ÃƒÆ' £Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€šÃ‚ ÃƒÆ' ©Ãƒ ¢Ã¢â€š ¬Ã… ¾Ãƒâ€šÃ‚ ­ÃƒÆ' ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¢Ãƒâ€šÃ‚ ÃƒÆ' ¨Ãƒâ€šÃ‚ Ãƒâ€šÃ‚ ¯, 2008, ÃÆ' §Ãƒ ¢Ã¢â€š ¬Ã‚ ¡Ãƒâ€¦Ã‚ ¸ÃƒÆ' ¥Ãƒ ¢Ã¢â€š ¬Ã‚ ¢Ãƒ ¢Ã¢â€š ¬Ã‚  ÃƒÆ' ¨Ãƒâ€ Ã¢â‚¬â„¢Ãƒâ€šÃ‚ ½ÃƒÆ' ¨Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€šÃ‚ ÃƒÆ' ¥Ãƒâ€šÃ‚ Ãƒâ€šÃ‚ ¯ÃƒÆ' ¤Ãƒâ€šÃ‚ »Ãƒâ€šÃ‚ ¥ÃƒÆ' ¦Ãƒ ¢Ã¢â€š ¬Ã‚ Ãƒâ€šÃ‚ ¹ÃƒÆ' ¨Ãƒâ€šÃ‚ ®Ãƒâ€¦Ã‚  ÃƒÆ' §Ãƒâ€šÃ‚ ¤Ãƒâ€šÃ‚ ¾ÃƒÆ' ¦Ãƒâ€¦Ã¢â‚¬Å"Æ’, p.24 [15]ÃÆ' §Ãƒâ€šÃ‚ ´Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬ÃƒÆ' ¦Ãƒâ€šÃ‚ ²Ãƒâ€šÃ‚ »ÃƒÆ' ¨Ãƒâ€¹Ã¢â‚¬  Ãƒâ€¹Ã¢â‚¬  ÃƒÆ' £Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€šÃ‚ ÃƒÆ' ©Ãƒ ¢Ã¢â€š ¬Ã… ¾Ãƒâ€šÃ‚ ­ÃƒÆ' ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¢Ãƒâ€šÃ‚ ÃƒÆ' ¨Ãƒâ€šÃ‚ Ãƒâ€šÃ‚ ¯, 2008, ÃÆ' §Ãƒ ¢Ã¢â€š ¬Ã‚ ¡Ãƒâ€¦Ã‚ ¸ÃƒÆ' ¥Ãƒ ¢Ã¢â€š ¬Ã‚ ¢Ãƒ ¢Ã¢â€š ¬Ã‚  ÃƒÆ' ¨Ãƒâ€ Ã¢â‚¬â„¢Ãƒâ€šÃ‚ ½ÃƒÆ' ¨Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€šÃ‚ ÃƒÆ' ¥Ãƒâ€šÃ‚ Ãƒâ€šÃ‚ ¯ÃƒÆ' ¤Ãƒâ€šÃ‚ »Ãƒâ€šÃ‚ ¥ÃƒÆ' ¦Ãƒ ¢Ã¢â€š ¬Ã‚ Ãƒâ€šÃ‚ ¹ÃƒÆ' ¨Ãƒâ€šÃ‚ ®Ãƒâ€¦Ã‚  ÃƒÆ' §Ãƒâ€šÃ‚ ¤Ãƒâ€šÃ‚ ¾ÃƒÆ' ¦Ãƒâ€¦Ã¢â‚¬Å"Æ’, p.25 SROI = (Revenue + Financially social impact) / Investment = (90,000 + 2,860,000 reduced social costs x 6 apprentices x 17% success rate) / 800,000 =376% Reduced social costs include legal fees, detention expenses and rehabilitation fees. [16] https://www.sv-hk.org/files/SVhk-Impact-Report-2010.pdf [17] https://www.avantageventures.com/avcatalogue/sv-fullness-christian-vocational-training-centre [18] Extent of success is determined by the total length of years that the enterprise operates, when compared to the average lifespan of social enterprises (9.3 years) according to (HKU Space, 2014, ÃÆ' §Ãƒâ€šÃ‚ ¤Ãƒâ€šÃ‚ ¾ÃƒÆ' ¦Ãƒâ€¦Ã¢â‚¬Å"Æ’ÃÆ' ¤Ãƒâ€šÃ‚ ¼Ãƒâ€šÃ‚ ÃƒÆ' ¦Ãƒâ€šÃ‚ ¥Ãƒâ€šÃ‚ ­ÃƒÆ' §Ãƒâ€šÃ‚ ®Ãƒâ€šÃ‚ ¡ÃƒÆ' §Ãƒâ€šÃ‚ Ãƒ ¢Ã¢â€š ¬Ã‚  ÃƒÆ' ¨Ãƒâ€šÃ‚ ¬Ãƒ ¢Ã¢â€š ¬Ã‚ ºÃƒÆ' ¥Ãƒâ€šÃ‚ ºÃƒâ€šÃ‚ ¼Ãƒâ€¦Ã‚ ¡ÃƒÆ' §Ãƒâ€šÃ‚ ¤Ãƒâ€šÃ‚ ¾ÃƒÆ' ¤Ãƒâ€šÃ‚ ¼Ãƒâ€šÃ‚ ÃƒÆ' §Ãƒâ€¦Ã‚ ¡Ãƒ ¢Ã¢â€š ¬Ã… ¾ÃƒÆ' ¤Ãƒâ€šÃ‚ ¸Ãƒ ¢Ã¢â€š ¬Ã‚ °ÃƒÆ' ¥Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€šÃ‚ ÃƒÆ'à ‚ ¥Ãƒâ€šÃ‚ £Ãƒâ€šÃ‚ ½ÃƒÆ' ¥Ãƒ ¢Ã¢â€š ¬Ã‹Å" ½ÃƒÆ' ¤Ãƒâ€šÃ‚ ¸Ãƒâ€ Ã¢â‚¬â„¢ÃƒÆ' ¥Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€šÃ‚ ÃƒÆ' ¥Ãƒ ¢Ã¢â€š ¬Ã‚ ºÃƒâ€¦Ã‚ ¾ÃƒÆ' ¥Ã‚  Ãƒâ€šÃ‚ ±) [19] Fullness Salon employs deviant youths as hair-stylists in order to allow them to learn a practical skill, thus increasing their chances of employment and reducing their chances of repeating offence. (p.3) [20]ÃÆ' §Ãƒâ€šÃ‚ ´Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬ÃƒÆ' ¦Ãƒâ€šÃ‚ ²Ãƒâ€šÃ‚ »ÃƒÆ' ¨Ãƒâ€¹Ã¢â‚¬  Ãƒâ€¹Ã¢â‚¬  ÃƒÆ' £Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€šÃ‚ ÃƒÆ' ©Ãƒ ¢Ã¢â€š ¬Ã… ¾Ãƒâ€šÃ‚ ­ÃƒÆ' ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¢Ãƒâ€šÃ‚ ÃƒÆ' ¨Ãƒâ€šÃ‚ Ãƒâ€šÃ‚ ¯, 2008, ÃÆ' §Ãƒ ¢Ã¢â€š ¬Ã‚ ¡Ãƒâ€¦Ã‚ ¸ÃƒÆ' ¥Ãƒ ¢Ã¢â€š ¬Ã‚ ¢Ãƒ ¢Ã¢â€š ¬Ã‚  ÃƒÆ' ¨Ãƒâ€ Ã¢â‚¬â„¢Ãƒâ€šÃ‚ ½ÃƒÆ' ¨Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€šÃ‚ ÃƒÆ' ¥Ãƒâ€šÃ‚ Ãƒâ€šÃ‚ ¯ÃƒÆ' ¤Ãƒâ€šÃ‚ »Ãƒâ€šÃ‚ ¥ÃƒÆ' ¦Ãƒ ¢Ã¢â€š ¬Ã‚ Ãƒâ€šÃ‚ ¹ÃƒÆ' ¨Ãƒâ€šÃ‚ ®Ãƒâ€¦Ã‚  ÃƒÆ' §Ãƒâ€šÃ‚ ¤Ãƒâ€šÃ‚ ¾ÃƒÆ' ¦Ãƒâ€¦Ã¢â‚¬Å"Æ’, p.24 [21] https://www.sv-hk.org/files/SVhk-Impact-Report-2010.pdf [22] Public relations is the practice of managing the spread ofinformationbetween an individual or anorganizationand thepublic. (Retrieved from Wikipedia: https://en.wikipedia.org/wiki/Public_ relations)

Saturday, May 16, 2020

Fortunato is Fortunes Fool in The Cask of Amontillado Essay

Fortunato, Fortunes Fool Who was Fortunes Fool? The answer to that question would be Fortunato. Fortunato is a character in Edgar Allan Poes short story, The Cask of Amontillado. Fortunato has wronged Montresor, the narrator of Cask. The reader cant trust Montresor because he is an unreliable narrator, so the reader cant say for a fact that Fortunato had wronged Montresor. Montresor then seeks revenge on Fortunato. During carnivale season, Fortunato is drinking all types of wine. Montresor knows Fortunato is drunk so he goes to Fortunato and tells him he has Amontillado. Fortunato wants the Amontillado so much, that he is willing to do anything for it, that leads him to his death. Montresor brought Fortunato into the†¦show more content†¦But no! Fortunato insists he is fine, saying ?Let us go, nevertheless. The cold is merely nothing. Amontillado! You have been imposed upon. And as for Luchresi, he cannot distinguish Sherry from Amontillado.? This is also a sign he is an alcoholic, inferring h e knows far more about the Amontillado than Luchresi. It also shows that he is so drunk, that he is outgoing and excited enough to walk right into his death. Alcoholism also leads to Fortunatos demise. As Montresor states, in the matter of old wines he was sincere. Fortunato was an alcoholic. He knew, loved, and had all the wines, except the Amontillado, so when Montresor told Fortunato that he had the Amontillado, Fortunato couldnt resist. At the carnivale, Fortunato was already drunk, so Montresor knew it was the perfect time to avenge Fortunato. Montresor knew that Fortunato was an intelligent man, but Montresor also knew that Fortunato was foolish while he was drunk. Being an alcoholic comes with some consequences: you don?t remember much, drinking a lot makes the person feel drowsy and lazy, and lastly, while you are overly drunk, you don?t know what you are doing. Fortunato was unaware of what Montresor was doing, when drunk, and Montresor was aware that he could kill Fortunato easily when intoxicated. And when Fortunato was getting detoxicated, Montresor gave him more wine, and of course, being the

Wednesday, May 6, 2020

Culture And Diversity An Instrumental Aspect Of The...

Executive summary Culture and diversity has been an instrumental aspect of the business environment for a few decades now. While globalization is singled out as its enhancer, it is far from its inceptor. Managers have had to deal with diversity for years, through the contemporary environment has realized an influx in this particular phenomenon (Mor-Barak, 2011). In the contemporary business, environment has become more complex with the degree of diversity that is being witnessed. Managers have to deal with an increasing cultural spectrum in a single workplace, a factor that has both positive and negative impacts. Introduction The onset of globalization has been instrumental in setting the platform for the evolution of the workplace from a localized or national one into one with global elements. Culture and diversity have become a common trend within the contemporary workplace and managers are continuously being drawn into a relatively challenging world of huge and wide differences among people in an organization. Diversity entails aspects of varying gender, races, ethnicity, personality, backgrounds, education, and personalities among many others (Zgheib, 2015). Change, communication and adaptability of an organization are susceptible to the degree of diversity within an organization owing to the fact that diversity denotes the perception of people within the organization. The perception held by workers in a given environment impacts on their interactions within thatShow MoreRelatedManaging Diversity Within An Organization1674 Words   |  7 PagesManaging Diversity is often defined as a â€Å"managemen t philosophy of recognising and valuing heterogeneity in organisations with a view to improve organisational performance† (Ozbilgin and Tatli, 2011). Hence recognising the wide variety of qualities possessed by people within an organisation and creating an environment that understands, values and utilises the differences within people. Due to the rapidly growing trends of a more diverse workforce, diverse market and globalisations of businesses,Read MoreDiversity, Diversity And Inclusion, And Smart Risk Taking1290 Words   |  6 PagesCULTURE For the successful execution in acquiring Invivo, we need more game changing innovations to allow Stryker to expand additional physicians and distributors network. For this purpose, Invivo’s management should focus on improving top two areas of its culture: diversity and inclusion, and smart risk taking. Creative thinking and collaboration can be encouraged in diversity and inclusion, and risk taking culture. Diversity means more than skin color or gender like if we are going to hire aRead MoreFunctions And Functions Of Management1113 Words   |  5 Pagesmanagement, which are considered the very life line and it’s existent. These four functions are instrumental and detrimental to the success and longevity of any company. Without these vital staples, a company is doomed before it is birth, and they are planning, organizing, leading and controlling. However, there is another essential component to the functions of management, and it is the important of diversity. In this paper I will identify the detailed function of these different components of managementRead MoreA Research Study On Management Styles772 Words   |  4 Pagesworkers to create a productive work environment. Education is provided through government funding through the graduate school level. India is a colle ctivist culture emphasizing the person-organization fit as a predictor of the turnover rate in that country. Individual technical skills are prevalent in their pool of talent. Management styles are less authoritarian and include more group decision-making processes. United States is an individualistic culture focused, in contrast, on the person-jobRead MoreHuman Resource Practices And Job Satisfaction Essay1560 Words   |  7 Pagesorganizational goal and results with a strategic structure. Strategic human resource management is effect with various external aspects. External factors include economic, legal, demographic, cultural, political and technological factors. All these stated factors have changed the HR practices with the channel of time and now HR practices have become more capable in conveying the value to business through changing the system of recruitment hiring, training development, and reimbursement and benefits (StoneRead MoreCompany Vision And Strategy Of Unilever1174 Words   |  5 PagesFlexibility, customers’ hankerings, and a multinational concept has been the key points in the constant evolution of Unilever. The craftsmanship of brainstorming globally and fulfilling locally has allowed Unilever to flourish in a va st amount of cultures. Unilever’s Founding Unilever was originally a Dutch-British company that produced soap and commerce to many countries. Due to the fact that they sold their commodities in many regions, Unilever had to invest in a matrix of managers for financialRead MoreCommunication Is the Main Essence of Knowledge and Understanding. the Emphasis on Cross Cultural Communication Has Increased Due to the Ever Growing Global Environment, of Which, This Case Is a Perfect Example. Canadian1494 Words   |  6 PagesCommunication is the main essence of knowledge and understanding. The emphasis on cross cultural communication has increased due to the ever growing global environment, of which, this case is a perfect example. Canadian Bank of Nova Scotia increased their share in Inverlat, the Mexican Bank to 54% and took control of the management. Soon after that, BNS started the restructuring process of Inverlat and sent a team of Canadian managers to Mexico. Cross cultural communications was a major issue betweenRead MoreThe Philosophy Of Student Diversity941 Words   |  4 PagesPhilosophy of Student Diversity As an inspired teacher of secondary education /special education, one of the ideas that most appealed to me was working with students of various ages and learning abilities. I’ve come to realize even more so now with the changing demographics in U.S. schools that we are becoming a very diverse population. Within my classroom student’s differences may consist of their academic level, cultural background, personality, religious beliefs, and the list goes on. Hence, inRead MoreThe London 2012 Olympics: The Importance of Human Resource Department1380 Words   |  5 Pageshuman resource. The people attending the Olympics are from diverse backgrounds given the fact that the millions of individual who will be attending the occasion will be from different nationalities, races, cultures and social background (Cabrini, 2004). The human resource will be instrumental since it will enable the event to be successful. The human resource is crucial because it will enable the accomplishment of the various duties. This will be done by volunteers and employed workers (Barton,Read MoreCross Cultural Difference Of Pdi ( Uae Vs Usa )1249 Words   |  5 Pageshow expatriates adapt and work effectively in another country with different cultural environment and how they deal with local employees. But the most substantial question to ask is also to identify, do they gain satisfaction? It was noted by Patrick Rau et al. (2013) that most expatriates from multinational companies take leadership role. These leaders play vital role to develop new market, start new business, and recruit new local employees. However, they face big challenges on their leadership

Tuesday, May 5, 2020

Aged Care Complaints in Australia-Free-Samples-Myassignmenthelp.com

Question: Discuss about the Aged Care Complaints in Australia. Answer: Statement of problem In Australia, the aged care system bestows a wide range of options in order to meet the care needs of the aged population residing in Australia (King et al., 2013). The urge of the majority of older population in Australia to stay in their own homes as they age has increased the focus on the procurement of care under the community settings (Australian Institute of Health and Welfare, 2018). However, according to the reports published by Aged and Community Services Australia (ACSA) (2018), revealed that the quality of the aged care in Australia has dropped to a considerable amount. According to their statistics, there are 3205 complaints were logged during July to December (2017) in comparison to 2,996 between July (2016) to June (2017). The top five outcomes which are not assessed as highlighted by ACSA include medication management, human resource management, clinical care, behavioural management and living environment. Moreover, reports published by Bernoth et al. (2014) revealed t hat the healthcare providers lacks proper policies for information management in the grounds of confidentiality and this leads to bridging of ethical parameters and thereby generating unrest. Reports published by Baldwin et al. (2015) revealed that there is a high level of quality failure observed in the residential aged care in Australia. The quality failure is mostly occurring due to the lack of trained nurses and poor wages in Australian aged care facility (Grealish, 2012; Palmer Eveline, 2012). Roche et al (2015) highlight high turnover rate of nurses in aged care as the reason behind quality failure. High nurses turnover rate signifies lack of trained or adequate nurse force and this again increases the work load on the existing nurses and thereby forcing them to quit their job (Karantzas et al., 2012). Bismark et al. (2013) highlighted there is a specific group of untrained doctors against whom the majority of the complaints is lodged from the aged care population and this de creasing the quality of care. There are numerous problems that have been highlighted against the drop in the quality of care in the aged care facility of Australia but there is no comprehensive analysis of the reason. Furthermore, a comprehensive analysis will help to increase the quality of care in the aged care facility (Silvester et al, 2012). Research aim and objective The aim of the research is to investigate the underlying reason behind the drop in the quality of care in the aged care facility in Australia. The main objectives of the research include Lack of trained nurse and its relation of aged care facility High turn-over rate among the nurses and is impact on aged care facility How a specific group of untrained doctors is affecting the quality of aged care Recommendation for the improvement of the aged care in Australia Methodology To properly access the variable affecting the quality of care in aged facility in Australia, this study will follow the path of mixed methodology. Secondary Data: In order to collect the secondary data, review of literature will be performed and this will help to access the current issue affecting the aged care in Australia. Literature review will be performed via academic journals, government websites and other relevant publicly available reports. Primary data: Primary data will be collected from the care givers and the service consumers of the aged care facility in Australia (Melbourne) via conducting face to face interview with both open and close ended questionnaire. Secondary data and data analysis Analysis of the secondary data will be done via thematic analysis and primary data analysis will be done via quantitative analysis through well structured excel sheet. Then the correlation analysis will be done in order to find relationship between the dependent variable (poor of aged care facility) and independent variable (role of nurse/ role of doctors). References Australian Institute of Health and Welfare., (2017). Aged Care: Overview. Access date: 3rd April. Retrieved from:https://www.aihw.gov.au/reports-statistics/health-welfare-services/aged-care/overview Baldwin, R., Chenoweth, L., Rama, M., Liu, Z. (2015). Quality failures in residential aged care in Australia: The relationship between structural factors and regulation imposed sanctions.Australasian journal on ageing,34(4). Bernoth, M., Dietsch, E., Burmeister, O. K., Schwartz, M. (2014). Information management in aged care: cases of confidentiality and elder abuse.Journal of business ethics,122(3), 453-460. Bismark, M. M., Spittal, M. J., Gurrin, L. C., Ward, M., Studdert, D. M. (2013). Identification of doctors at risk of recurrent complaints: a national study of healthcare complaints in Australia.BMJ quality safety, bmjqs-2012. Grealish, L. (2012). How competency standards became the preferred national technology for classifying nursing performance in Australia.Australian Journal of Advanced Nursing, The,30(2), 20. Karantzas, G. C., Mellor, D., McCabe, M. P., Davison, T. E., Beaton, P., Mrkic, D. (2012). Intentions to quit work among care staff working in the aged care sector.The Gerontologist,52(4), 506-516. King, D., Mavromaras, K., He, B., Healy, J., Macaitis, K., Moskos, M., ... Zhang, W. (2013). The aged care workforce 2012 final report.Canberra: Department of Health and Ageing. Palmer, E., Eveline, J. (2012). Sustaining low pay in aged care work.Gender, Work Organization,19(3), 254-275. Roche, M. A., Duffield, C. M., Homer, C., Buchan, J., Dimitrelis, S. (2015). The rate and cost of nurse turnover in Australia.Collegian,22(4), 353-358. Silvester, W., Fullam, R. S., Parslow, R. A., Lewis, V. J., Sjanta, R., Jackson, L., ... Gilchrist, J. (2012). Quality of advance care planning policy and practice in residential aged care facilities in Australia.BMJ supportive palliative care, bmjspcare-2012. The Weekly Source., (2018). AACQA data reveals big rise in aged care complaints and serious risk decisions. Access date: 3rd April. Retrieved from: https://www.theweeklysource.com.au/aacqa-data-reveals-big-rise-in-aged-care-complaints-and-serious-risk-decisions

Saturday, April 18, 2020

Owl at Bridge Essay Example

Owl at Bridge Essay â€Å"An Occurrence at Owl Creek Bridge† Objective-tells what happens without stating more than can be inferred from the storys action and dialogue. The narrator never discloses anything about what the characters think or feel, remaining a detached observer. Third Person-here the narrator. lets us know exactly how the characters feel. First Person-in the first person point of view, the narrator does participate in the action of the story. Omniscient-a narrator who knows everything about all the characters, is all knowing. Limited Omniscient-a narrator whose knowledge is limited to one character, either major or minor, has a limited omniscient point of view. Discussion Questions: 1. What happens in this story? Peyton Farquhar is being hanged and while he is waiting, he thinks about his wife and children. Then, breaks away from his noose and goes to his house where he sees his wife and just as he is about to approach her, he gets a blow to head and dies. But, Farquhar imagined this all in a flash before his death. 2. Why does the disguised federal scout suggest to Farquhar that he should burn the bridge? The disguised federal scout suggests that Farquhar should burn the bridge because he lured Farquhar into a trap. Anyone that is caught interfering with the railroads faces automatic hanging. 3. How might one account for Farquhar’s intense sensitivity to his surroundings during and after his escape? We will write a custom essay sample on Owl at Bridge specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Owl at Bridge specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Owl at Bridge specifically for you FOR ONLY $16.38 $13.9/page Hire Writer Farquhar tends to exaggerate what he is going through and make it obvious that it isn’t reality. During his escape he talks about how he is practically drowning in the water, how his neck and wrist ache and how the river flows. After his escape he talks about how relieved he is to get on land and then he elaborates on how he sees his wife and how lovely she looks. 4. This story employs multiple points of view: identify which POV is being used at which points in the story. In the first part of the story, it is told in third-person but changes to omniscient third-person point during the end, the second part is told in third person and the third part is told in  first person. 5. At what point in the story do you get the first hint that the escape is a hallucination? At what point are you sure? The point in the story where I get the first hint that it is a hallucination is when he made it to dry land then saw his wife. The point I am sure he was having hallucinations was when he was shot in the back of the head at the Owl Creek Bridge.

Saturday, March 14, 2020

The Four Seasons in Spanish

The Four Seasons in Spanish Most of the Spanish-speaking world speaks of four seasons of the year (estaciones del aà ±o), just as in English: el invierno - winterla primavera - springel verano - summer (Another word for summer, el està ­o, has mostly literary use.)el otoà ±o - autumn or fall As in English, seasons are deemed to begin and end in a formal sense on the years longest and shortest days. For example, summer begins around June 21 in the Northern Hemisphere but around Dec. 21 in the Southern Hemisphere. But in a popular sense summer can also be thought of as including the hottest months, typically June, July, and August in the Northern Hemisphere but December, January, and February in the Southern Hemisphere. In much of the tropics, however, just two seasons are recognized locally: la estacià ³n lluviosa - rainy season or wet season, which can also be called inviernola estacià ³n seca - dry season, which can also be called verano When To Use the Definite Article With Seasons The definite article (el or la) is almost always used with the names of the seasons. In many cases, it is used where it isnt in English: La primavera es la à ©poca del aà ±o en que se manifiestan ms evidentemente los procesos del nacimiento y el crecimiento. (Spring is the time of the year in which the processes of birth and growth are most evident.)El otoà ±o me parece abrumadoramente triste. (Autumn seems overwhelmingly sad to me.)El verano se acerca. (Summer is getting near.)No tengo algo para hacer durante el invierno. (I dont have anything to do during winter.) The same rule applies in the plural form: Los veranos de la ciudad nos traen grandes conciertos. (Summers in the city bring us great concerts.)Me encantan los colores brillantes de los otoà ±os de Nueva Inglaterra. (I love the brilliant colors of New England autumns.)No me gustan los inviernos. (I dont like winters.) Determiners such as este (this) and un (one) can substitute for the definite article. The names of the four seasons are typically used with definite articles in Spanish.Spanish speakers in the tropics often refer to two seasons, the rainy and dry seasons.It is common to use de season to speak of the seasons in adjective form. When You Dont Need the Definite Article The definite article can be omitted (but doesnt have to be) after forms of the verb ser and the prepositions en and de: En verano debemos cuidar el pelo con productos diseà ±ados para esta estacià ³n. (In summer we should take care of our hair with products designed for this season.)Los colores de primavera son muy llamativos y bonitos. (Spring colors are very intense and pretty.)Ya era otoà ±o en Parà ­s. (It was already autumn in Paris.) Etymology of the Seasons Names The main names of the four seasons in Spanish all come from Latin: Invierno comes from hibernum, which is also the source for hibernate.Primavera is related to primera (first) and ver (to see), because it is the time of year when it is possible to first see new life.Verano comes from veranum, which in Latin could refer to either spring or summer.Otoà ±o comes from autumnus, the source of the English autumn. Adjectival Forms Most of the time, the equivalent of adjectives such as wintry and summery can be translated  by combining the name of the season with de to create a phrase such as de invierno and de verano. There are also separate adjectival forms that are sometimes used: invernal (wintry), primavernal (springlike), veraniego (summery), and otoà ±al (autumnal). Verano also has a verb form, veranear, which means to spend the summer away from home. Sample Sentences Referring to Seasons Cada primavera, las ms de 200 especies de plantas con flores que hay en el parque crean una brillante exhibicià ³n. (Every spring, the 200-plus species of flowered plants in the park create a brilliant display.)El otoà ±o es un buen momento para visitar Mà ©xico. (Fall is a good time for visiting Mexico.)La estacià ³n lluviosa dura en el interior del paà ­s desde mayo hasta octubre. (The rainy season  lasts in the countrys interior from May until October.) ¿Cunto costar esquiar en Chile este invierno? (How much will it cost to ski in Chile this winter?)Los dà ­as de verano son largos. (Summer days are long.)El riesgo de incendios forestales de la estacià ³n seca supera este aà ±o. (The risk of forest fires in the dry season will increase this year.)Era un verano involidable. (It was an unforgettable summer.)El otoà ±o en Japà ³n es el clima ms agradable del aà ±o. (Autumn in Japan has the most pleasant weather of the year.)

Wednesday, February 26, 2020

Protected Meal Time Essay Example | Topics and Well Written Essays - 1500 words

Protected Meal Time - Essay Example Since the professionals are to be included in the initiative, for example, the doctors, nurses, physicians, and the cooks are the two major professionals whose contribution to the initiative is very important and would facilitate the implementation. Application of Gibbs’ Model and PDCA Cycle In this analysis, the Gibbs reflective model has been use to describe the problem, the feel about the problem, an evaluation of the experience, analyzing the situation whether it makes sense, concise conclusion, finally taking the most appropriate action. It is important that in reflecting about the practice, one is expected to relate the situation at hand to the future of the career and its value. In fact, this becomes an evidence based approach that might to yield the intended results. In addition to the Gibbs model, the initiative would employ the use of the PDCA cycle in terms of service improvement, where the plan-do-check-action is adhered to, throughout the implementation. As would be depicted in the subsequent chapters, the project would be planned, done according to the required procedures, checked consistently and appropriate actions taken to make sure that the implementation becomes successful. ... The intention of the protected meal time program is to give the patient adequate time to relax as they have their meals (Council of Europe Resolution, 2003, p.8). In this approach, the major event that makes me support the launch of this noble initiative is that it helps to solve the great problem that is witnessed among some doctors. There is a group of doctors who do not carry out their routine ward checks in time. Therefore, they end up carrying out the same duty during inappropriate times, which are meant for meals. This happens because the doctors start their routine late, and lunch time find them still moving around the wards. They do not stop to provide the patients with sufficient time to enjoy their meals. Moreover, what used to happen in the hospitals were shocking since these doctors are fond of continuing with their work even without considerations that the patients have the right to eat, that is, they need ample time to enjoy their meals. The meal time has to be specific to minimize confusion and some patients going without food. The food must be properly chewed since the sick people have weak digestive system. The impact of the doctors’ actions is not alien, that is, the food would automatically get cold and since they are not allowed to reheat the food at the end of the exercise, it becomes extremely difficult for the patients to enjoy the meals and this is not a good thing since it poses a serious threat of the patient’s starvation. Therefore, it is necessary to have an action plan that is geared towards establishing the protected meals time. In fact, the protected meals time program has also been supported by various health professionals across the globe (NHS Estates in